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How do I order your product?

You can easily set up an account to purchase our products by filling out the information on the new account request form: https://www.element-designs.com/customer-sign-up Once you have an account you will be given access to elementONLINE, our online quote and order tool to easily place your orders for any of our products.

How do I get pricing?

To request pricing, please request an account for elementONLINE, our online quote and ordering tool. You can also request a quote by filling out and submitting a quote & order form which can be found in our Quotes and Order Forms section on our website..

What are the profile dimension minimum and maximums?

The minimum width and height dimension is 5.5” and the maximum width and height dimension is 96” for our wide frame profiles.  Our narrow aluminum frames have recommended maximums of 48". For dimensions exceeding our recommended maximums please contact Element Designs.

Can I buy direct?

You can register for an elementONLINE account on our website to obtain pricing and be directed to the appropriate sales channel.

What are your lead time(s)?

Our standard lead time is 2 -3 weeks (10 - 15 business days) depending on the product. Please contact Element Designs for further details.

Do you have an expedite program?

Yes, we do have an expedite program. Please request further information regarding our expedite program at the time of order.

Where are you located?

Element Designs is located in Charlotte, North Carolina and we have a vast sales and distribution network with locations across North America.

How can I order samples?

You can easily and conveniently order our product samples via our online sample store. http://store.element-designs.com

Are your products made in the United States?

Element Designs’ products are proudly made and manufactured in the USA.

How can I get in touch with one of your sales representatives?

Under the ‘How to Order’ tab on our website, follow the ‘Find Sales Reps’ link where you can locate a sales representative by entering your zip code. Please feel free to contact a sales representative in your area with any questions regarding our products and your applications.

How do I schedule a visit/consultation with one of your sales representatives?

Once you have found one of our Sales Representatives in your area, please feel free to contact them to set up a visit/consultation.

Do you offer design services?

Unfortunately, we do not offer design services. As a product manufacturer, we feel our strength lies in our ability to produce high quality products. However, we do have a highly experienced inside sales team with backgrounds in architecture and interior design who are available to assist with your product related design questions.

Do you offer installation services?

Unfortunately, we do not offer installation services. You can typically get recommendations for installers and cabinet shops through from one of our authorized distributors.

Do you supply hinges and handles?

Yes, we do carry several styles of functional and decorative hardware items which can be purchased with our doors.

Are the hinges and handles included in the price?

The hinges and handles are an additional cost.

Do you all do the fabrication?

Yes, we fully fabricate all products that we manufacture. Please specify your fabrication needs at the time of order.

Do you make cabinets/cabinet boxes?

No, we do not make cabinets/cabinet boxes. We only manufacture the cabinet doors and drawers.

Do you have standard sizes to choose from?

No we do not have any standard sizes to choose from. We pride ourselves on manufacturing 100% custom handcrafted products.

What is the minimum order quantity?

There is no minimum order quantity.

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Element Design

Element Designs

1 (877)332-3396
info@element-designs.com

Physical Address:
235 Crompton Street
Charlotte, NC 28273

Mailing Address:
PO Box 7747
Charlotte, NC 28241

SUSTAINABLY MADE IN THE USA

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